• Call Centers and VOIP Service

Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. So if you are using a VoIP telephone system, you are basically using the Internet to make phone calls. Using a VoIP system has several benefits for many businesses.

 

Key BUSINESS BENEFITS

Saving Money
The cost of using a VoIP telephone is much cheaper than using a conventional phone. Making long distance phone calls are also cheaper when using a VoIP provider.
 
Portability
The convenience and comfort provided by a VoIP telephone system is available all over the world. Using any broadband connection, you can log in to your VoIP telephone, and you will get a dial tone. Regardless of where you are, if you have Internet access, there should not be any problems in terms of costs and connections. VoIP systems are also accessible via email or while you are traveling. Simply take your headset or IP phone, and you can contact staff or clients with a low-cost call.
 
Flexibility
With a VoIP system, you can still use your conventional phone and a VoIP converter or VoIP telephone adapter. A VoIP converter looks like a USB memory stick, which you can easily plug onto any computer. A VoIP converter will sense signals that are emanating from traditional or analog phones, and such signals will be converted to digital data that can be routed over the Internet. A computer must be turned on for the service to work. A VoIP system will also allow you to acquire your own VoIP number, so no matter where you are traveling to, just as long as you have a high-speed Internet connection, you are capable of receiving phone calls to your same number.
 
Multi-Functional
Aside from making phone calls, you can also conduct videoconferencing calling through your VoIP phone. This allows you to stay in touch with your co-workers and clients to discuss important deals, affairs, meetings, files, documents, agendas, no matter where you are. Even while you are abroad attending to meetings, you still have the capacity to attend other important meetings in the home office without having to worry about being physically present.

Technical Advantages:


 
 Automated Attendant (IVR)
 Attended Transfer
 AutoCLIP
 Blind Transfer
 Blacklist/Whitelist
 Call Back
 Call Detail Records (CDR)
 Call Forwarding
 Call Monitor
 Call Parking
 Call Pickup
 Call Recording
 Call Routing
 Call Waiting
 Caller ID
 Conference
 Custom Prompt
 Dial by Name
 DISA
 Distinctive Ringtone
 DNIS
 Do Not Disturb (DND)
 Event Center
 Email to SMS/SMS to Email
 Fax to Email
 Follow Me
 Paging/Intercom
 LDAP
 Mobility Extension
 Multi-language System Prompt
 Multi-language Web GUI
 Music on Hold
 One Touch Recording
 Queue
 PIN List
 Phone Provisioning
 Real-time Status Monitor
 Ring Group
 SIP Forking
 SLA
 Speed Dial
 Time Condition
 User Portal
 User Permission
 Video Calls
 Voicemail
 Voicemail to Email
 Voicemail Forwarding


Our Goals
Our main Goal is to build a reliable Voice Over IP Solution with cutting-age technology.

 

Call Centers and VOIP Service

  • Product Code: Call Centers and VOIP Service
  • Availability: In Stock
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